LATIFA KHAMIS SALEM AL DHAHERI
لا اعمل
Profile summary
Results-driven customer service and business management professional with proven expertise in enhancing operational efficiency, reducing costs, and improving customer satisfaction. Strong background in data analysis, process improvement, and team leadership.
Career highlights
Improved Ordering System Efficiency: Implemented a streamlined ordering system at Al Foah Dates Company, successfully reducing processing time by 20%.
Enhanced Data Collection Accuracy: Enhanced data collection processes at Al Ain City Municipality, leading to a 15% increase in data accuracy for quality improvement initiatives.
Key skills
Professional experience
• Managed official correspondence, scheduling, and documentation for the Director General. • Organized and digitalized archives, improving document retrieval efficiency by 30%. • Assisted in coordinating high-level meetings and municipal events.
- Managed official correspondence, scheduling, and documentation for the Director General.
- Organized and digitalized archives, improving document retrieval efficiency by 30%.
- Assisted in coordinating high-level meetings and municipal events.
• Designed, analyzed, and interpreted statistical data for quality improvement initiatives. • Developed performance reports that optimized municipal resource allocation. • Enhanced data collection processes, increasing accuracy by 15%.
- Designed, analyzed, and interpreted statistical data for quality improvement initiatives.
- Developed performance reports that optimized municipal resource allocation.
- Enhanced data collection processes, increasing accuracy by 15%.
• Handled customer inquiries, processed orders, and ensured high customer satisfaction. • Implemented a streamlined ordering system, reducing processing time by 20%. • Collaborated with suppliers to improve product availability and service efficiency.
- Handled customer inquiries, processed orders, and ensured high customer satisfaction.
- Implemented a streamlined ordering system, reducing processing time by 20%.
- Collaborated with suppliers to improve product availability and service efficiency.